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   Information Management


What is Information Management?

Information Management
1 The process of extracting value from the organisations data resource by defining, delivering, maintaining and exploiting information.
2 The function within the business which carries out that process.

Why is information Management needed?
  • Information is a key asset in the organisation.
  • Most organisations fail to focus on protecting, growing and deriving value from that asset.
  • Creating information from data and using it to derive value is a multi-stage process. Unless those stages are understood and actively managed the process will deliver poor results.
  • Maximising the value of information can only be achieved through an explicit Information Strategy and a dedicated Information Management function.

    What is Information Management not?

    Information Management is not Information Technology

    The IT function which already exists in most organisations concentrates on delivering the technology. It manages the physical architecture, maintains the hardware and software, resolves the business users technical problems, and proposes the strategies that will build the future technical capabilities of the business.

    The Information Management function (which does not yet exist in most organisations) focusses on the delivery of information: its’ purpose is to manage the conceptual architecture, maintain the information within the systems, resolve the business users information problems, and propose the strategies that will build the future information capabilities of the business.

    Information Management is not Knowledge Management

    "Knowledge Management …consists of activities focused on the organization gaining knowledge from its own experience and from the experience of others, and on the judicious application of that knowledge to fulfill the mission of the organization. These activities are executed by marrying technology, organizational structures, and cognitive based strategies to raise the yield of existing knowledge and produce new knowledge."

    R. Gregory Wenig

    Knowledge Management is based on the idea that the organisation itself is capable of creating, storing and acting upon knowledge – that an organisation is itself a "cognitive system" ie a kind of collective mind. The aim of Knowledge Management is therefore to train and develop this mind in the pursuit of ever more intelligent action.

    Information Management stops short of this semi-mystical interpretation and concentrates on the delivery of the best possible information to individual people, and then supporting and advising them in their understanding and use of that information.


    Next:  Information Alchemy: The Information Value Chain



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